Effective Date: Feb 24, 2026

Note: If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, please refer to our EU/UK GDPR Privacy Policy instead. This version applies to all other regions.

At Lexika.ai, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use Lexika.ai and its AI-powered services (the “Services”).

1. Information We Collect

A. Information You Provide

• Account Details: Name, email address, username, password, billing details, and payment information.
• Third-Party Logins: Basic profile information (such as name, email, profile image, and account identifiers) when you sign in through providers like Google or GitHub.
• User Content: Text prompts, uploaded files or images, feedback, and any other materials you submit through Lexika.ai.
• Support Communications: The content of messages and related metadata when you contact our support team.

B. Information Collected Automatically

• Device & Technical Information: IP address, browser type and version, device type, operating system, network data, and unique device identifiers.
• Usage Data: Pages visited, features used, timestamps, session duration, interaction patterns, and frequency of access.
• Tracking Technologies: Cookies, pixels, and similar tools used to improve functionality, personalize content, analyze usage, and support authentication.

2. How We Use Your Information

We use your information to:

1. Provide and Improve the Services
   – Create, authenticate, and manage user accounts
   – Enable AI-powered functionality
   – Process payments and billing

2. Enhance User Experience
   – Personalize features and recommendations
   – Monitor performance and troubleshoot technical issues
   – Communicate updates, feature announcements, and relevant promotions

3. Security and Fraud Prevention
   – Protect against unauthorized access and misuse
   – Detect, prevent, and investigate suspicious activity

4. Legal and Compliance
   – Comply with applicable laws and lawful requests
   – Enforce our Terms of Service and protect our legal rights

3. Sharing of Information

We may share your information with:

• Service Providers: Hosting providers, cloud infrastructure, analytics services, payment processors, and customer support vendors.
• AI Model Providers: Controlled processing may involve providers such as OpenAI, Alibaba, Anthropic, Google DeepMind, xAI, and Meta to enable and improve AI features.
• Authentication Providers: Such as Google and GitHub, solely for account authentication and integration.
• Legal Authorities: When required by applicable law or to protect the rights, safety, and integrity of Lexika.ai and its users.
• Corporate Transactions: In connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality safeguards.

4. International Transfers

Your information may be processed and stored in countries outside your country of residence. We take commercially reasonable measures to ensure your information remains protected in accordance with this Privacy Policy.

5. Cookies and Similar Technologies

We and our service providers may use cookies and similar technologies to:

• Remember user preferences and settings
• Measure and analyze usage trends
• Deliver relevant marketing or service communications

You may manage cookie preferences through your browser settings. Disabling cookies may limit certain features of the Services.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. After that, information is securely deleted or anonymized.

7. Your Choices

• Access and Updates: You may review and update your account information through your account settings.
• Marketing Communications: You may opt out of promotional emails by using the unsubscribe link included in those messages. Transactional or service-related communications cannot be opted out of.
• Cookies: See Section 5 for details on managing cookies.

8. Children’s Privacy

The Services are intended for users aged 13 and older. We do not knowingly collect personal information from children under 13. If we become aware that such information has been collected, we will take steps to delete it promptly.

9. Security

We implement reasonable technical and organizational measures designed to protect your information. However, no online system can guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy periodically. When updates occur, the “Effective Date” will be revised accordingly. Continued use of the Services after changes become effective constitutes acceptance of the updated Policy.

11. Contact Us

If you have questions regarding this Privacy Policy, please contact:

Lexika.ai Privacy Team
Email: [email protected]